Zones LLC. Careers

Company Overview: 

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 

Position Overview: 

This position supports the Manager in running the day-to-day Deal Registration function and deputizes for the Manager as needed. The Senior Deal Registration Specialist II operationalizes the weekly expiration-report cycle, supervises the team's extension queue and SLAs, handles escalations and complex registrations, and serves as the primary liaison to Brand Champions and AMs to keep the proactive registration process moving. 
What you will do as the Senior Deal Registration Specialist II: 

• Run the weekly Deal Registration Expiration Report cycle operationally — data preparation, filtering by partner/brand, and timely hand-off to Brand Champions.
• Supervise the [email protected] extensions queue: daily workload allocation, prioritization, and adherence to the 2-business-day acknowledgement SLA.
• Act as first point of escalation for complex, high-value, or rejected registrations and extensions, engaging partner channel managers as needed.
• Support hiring, onboarding, and coaching of specialists; provide input into performance reviews.
• Conduct QA on submissions and ensure adherence to vendor program rules and SOPs.
• Partner with Brand Champions, Category Managers, AMs, Sales Managers, and PPM to resolve eligibility questions and conflicts.
• Maintain and update SOPs and KB articles; surface process improvements to the Manager.
• Prepare and review reports on registration volumes, expiration/approval trends, and margin impact.
• Deputize for the Manager during absences.
• Other duties as assigned.

What you will bring to the team:

• B.A. or B.S. degree required.
• 4–6 years in sales operations, partner/channel operations, or deal registration, including lead/supervisory experience.
• Strong attention to detail with the ability to manage multiple priorities under deadlines.
• Strong written/verbal communication and stakeholder-coordination skills.
• Ability to calculate discounts, margins, and percentages accurately.
• Sound judgment to make day-to-day operational decisions independently.
• Strong Microsoft Office skills, including Outlook and Excel; CRM (Dynamics 365) experience preferred.
   

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Shift Timings: 8:00 PM to 05:00 AM (PK Time)